Welcome to Rider Zone Online (riderzoneonline.com), an online marketplace dedicated to offering premium bike equipment and accessories for cycling enthusiasts of all levels. Whether you’re a casual rider or a professional cyclist, we are committed to providing top-quality products designed to enhance your riding experience. By accessing, browsing, or using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, along with any additional guidelines, policies, or rules applicable to specific products or services available through our platform.

These Terms and Conditions (referred to as “Terms”) govern your use of the website and the purchase of any products from Rider Zone Online. They establish the rights and obligations of all users (referred to as “you” or “your”) when accessing our services. Whether you are visiting as a guest or a registered user, it is essential to review these Terms in detail before engaging with our platform or making any transactions. By using our website, you also agree to abide by our privacy policies, cookie policies, and any other terms we may set forth.

We have designed our website and services to be accessible, transparent, and secure. However, if you disagree with any part of these Terms, we advise that you refrain from using our services or purchasing products through Rider Zone Online.

Our Commitment to You

At Rider Zone Online, our primary goal is to deliver the best cycling products and an outstanding customer experience. From high-performance bike components to stylish and functional cycling gear, we strive to ensure that each product meets our rigorous quality standards. We are also committed to providing transparent communication, seamless transactions, and responsive customer support for all users.

Key Definitions
To ensure clarity in our Terms and Conditions, here are some key terms that may be referenced throughout this document:

“Website” refers to www.riderzone.com and any related subdomains, applications, or services provided by Rider Zone Online.
“Product(s)” refers to any items offered for sale on our website, including but not limited to cycling equipment, apparel, accessories, and spare parts.
“You” or “User” refers to any individual or entity who accesses, browses, or makes purchases from Rider Zone Online.
“We,” “Us,” or “Our” refers to Rider Zone Online and its parent company, Rider Zone Online, including our affiliates, employees, and partners.

Your Consent
By continuing to access or use our website, you affirm that you have read, understood, and consent to the following Terms, and that you are legally eligible to enter into a contract with us. If you are using our website on behalf of an organization or business, you represent that you have the authority to bind that entity to these Terms.

Modification of Terms 

We reserve the right to modify or update these Terms at any time, without prior notice. Any changes will be effective immediately upon posting on this page, with an updated “Effective Date.” We encourage you to regularly check for updates to stay informed of any changes. By continuing to use our website after modifications, you agree to the updated Terms.

Scope of Services

Our website serves as a platform where customers can browse and purchase bike-related equipment and accessories. We may also provide content related to cycling, including reviews, tips, and product guides, to help you make informed purchasing decisions. The products offered on our website are for personal use only and may not be resold or distributed without our prior consent.

We recommend that you read the Terms and Conditions carefully before making any purchase. If you have any questions, please contact us at info@riderzoneonline.com.

1.General Information

1.1. Ownership: This website is operated by Rider Zone Online, a company registered in India.

1.2. Company Information:

• Company Name: Rider Zone Online
• Email Address: info@riderzoneonline.com

1.3. Updates to Terms: Rider Zone Online reserves the right to revise and update these Terms and Conditions at any time, without prior notice. All changes will be posted on this page with the updated effective date. It is your responsibility to review the Terms regularly for any changes.

1.4. Third-Party Links: Our website may contain links to third-party websites. These links are provided for convenience and do not signify that we endorse such websites. Rider Zone Online is not responsible for the content or practices of any third-party website.

2.Eligibility

2.1. Age Restriction: To make a purchase on Rider Zone Online, you must be at least 18 years old or have permission from a parent or legal guardian.

2.2. Legal Compliance: By using this website, you agree to comply with all applicable laws and regulations in your country and region regarding the use of our services and the purchase of products.

2.3. Account Creation: Some features of our website may require the creation of an account. You are responsible for maintaining the confidentiality of your account information and password. Rider Zone Online will not be liable for any losses or damages arising from unauthorized access to your account.

3.Product Information and Availability

3.1. Product Descriptions: Rider Zone Online strives to provide accurate and up-to-date information, including product descriptions, specifications, and images. However, we do not warrant that the information is free from errors, inaccuracies, or omissions. In the event that a product is listed with incorrect information, we reserve the right to correct any errors and modify or cancel orders based on inaccurate details.

3.2. Product Availability: All products displayed on our website are subject to availability. RiderZone does not guarantee the availability of any product at the time of your order. If a product is out of stock, we will notify you and either offer an alternative product or issue a refund.

3.3. Colors and Appearance: We make every effort to display the colors and details of our products as accurately as possible. However, the colors of products may vary depending on your monitor settings, and we cannot guarantee that the color you see will match the actual product.

3.4. Pricing Errors: If an error occurs in the pricing of any product, we reserve the right to cancel or adjust the order. If a pricing error is discovered after you have placed your order, we will notify you and offer the option to continue with the order at the correct price or cancel it with a full refund.

4.Pricing, Payment and Taxes

4.1. Pricing: All prices listed on our website are in INR and are exclusive of applicable taxes unless otherwise stated. Prices are subject to change at any time without prior notice.

4.2. Payment Methods: Rider Zone Online accepts the following forms of payment: Payment Methods: Visa, MasterCard, PayPal, etc.]
By providing payment information, you represent and warrant that you are authorized to use the designated payment method.

4.3. Payment Security: All payment transactions on Rider Zone Online are encrypted and processed securely. We do not store your credit card information. For more information on how we handle your personal data, please refer to our Privacy Policy.

4.4. Taxes: You are responsible for any sales tax, VAT, customs duties, or other taxes that may be applicable to your purchase, based on your shipping location. These fees will be calculated and added to your total during checkout.

5.Shipping and Delivery

5.1. Shipping Regions: Rider Zone Online currently ships to all over India. If your location is not listed, please contact us to inquire about shipping options.

5.2. Shipping Times: Estimated delivery times for your order will be provided during the checkout process and in the confirmation email. Please note that delivery times may vary depending on your location and any unforeseen delays with the courier.

5.3. Shipping Costs: Shipping costs are calculated based on your location and the weight/dimensions of your order. All shipping fees will be displayed at checkout.

5.4. Order Tracking: Once your order is shipped, you will receive a tracking number via email to track the delivery status of your package.

5.5. International Shipping: For international orders, customs fees, duties, and taxes may apply and are the responsibility of the customer. Rider Zone Online is not responsible for delays caused by customs procedures.

6.Returns, Refunds and Exchanges

6.1. Return Policy: If you are not satisfied with your purchase, you may return it within 10 days of receiving the order for a refund or exchange. The product must be in its original condition, unused, and in the original packaging with all tags attached.

6.2. How to Initiate a Return: To initiate a return, contact our customer service at info@riderzoneonline.com with your order number and details of the return. Once approved, you will receive instructions on how to send the product back to us.

6.3. Return Shipping Costs: The customer is responsible for the shipping costs associated with returning the product unless the item is defective or the wrong product was shipped. We recommend using a tracked shipping service as we are not responsible for lost return packages.

6.4. Refunds: Refunds will be processed to the original payment method within 10 days of receiving the returned product. It may take additional time for the refund to appear on your statement, depending on your bank or payment provider.

6.5. Exchanges: If you wish to exchange a product for a different size, color, or model, please follow the same return process and place a new order once your return is accepted.

7.Limitation of Liability

7.1. No Warranty: Rider Zone Online makes no warranties, express or implied, regarding the accuracy, reliability, or completeness of any content on this website or the performance of the products sold. All products are sold “as is” unless otherwise specified.

7.2. Limitation of Liability: To the fullest extent permitted by law, Rider Zone Online will not be liable for any indirect, incidental, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities arising from the use of our website or purchase of products.

7.3. Maximum Liability: In the event of any claim or dispute, Rider Zone Online’s liability will be limited to the total amount paid by you for the product in question.

8.Intellectual Property

8.1. Ownership of Content: All content on Rider Zone Online, including but not limited to text, images, logos, graphics, and software, is the intellectual property of Rider Zone Online or its licensors. You may not use, reproduce, or distribute any of this content without express written permission from us.

8.2. Trademarks: All trademarks, service marks, and logos displayed on the website are the property of Rider Zone Online or their respective owners. Unauthorized use is strictly prohibited.

9.Privacy Policy

9.1. Data Collection: By using our website, you agree to the collection and use of your information as outlined in our Privacy Policy. Rider Zone Online is committed to protecting your privacy and maintaining the security of your personal information.

10.Govering Law and Disputes

10.1. Governing Law: These Terms and Conditions shall be governed by and construed in accordance with the laws of India.

10.2. Dispute Resolution: Any disputes arising out of or in connection with the use of our website or the purchase of products will be resolved through binding arbitration or through the courts of India.

11.Contact Us

If you have any questions regarding these Terms and Conditions, or require assistance, please contact us at:

• Email: info@riderzoneonline.com